Need to Return Something?
Refunds and Cancellations
If you are not satisfied with your products or change your mind, you may cancel your order within seven business days of receiving the goods and receive a full refund. You can cancel your order in one of two ways:
A). If you have not yet received your goods, you must send us a cancellation notice. This can be done via email or regular mail and must include your full name, address, a description of your order, and the order number.
B). If you have received the goods and have changed your mind or are not satisfied with the product(s), you may return them to us provided that they are unopened, remain in their original packaging, and include the original invoice along with all accessories and components ordered as part of the same transaction.
In accordance with these terms, we will refund the purchase price of the goods after they have been inspected by our quality control department to ensure that the product(s) have not been used and remain in original condition. Please note that you are responsible for the return shipping costs, unless the items were delivered to you by mistake. Our refund and cancellation policy applies to all accessories or components ordered at the time of the original purchase. Any missing accessories or components that were part of the original order but are not returned in original condition will be charged.
Once we have received notice from you that you wish to withdraw from the agreement (in accordance with these terms), any amounts charged to your credit or debit card in connection with your order will be refunded to that credit or debit card account as soon as possible and no later than 28 days from the date of your request, provided the goods you wish to return are received by us in the condition in which they were delivered and within the stated time frame.